The Ascenda is certified according to both USA safety standards (ASME 17.1 Section 5.3) and European safety standards (EN81-41 with parts of EN81-20), making it among the safest elevators on the market. It also comes packed with safety features such as safety sensors in the floor, hatch and cabin roof, emergency stop button, two-way phone with app-linked notifications in case of faults, emergency battery back up and more!

FAQs Archive

Q: What Happens if Someone is Standing on the Hatch as the Ascenda is Coming Up? What about if someone is Below as it is coming down?

This is where all the Ascenda’s safety systems come into play. If anything above 9 kg is on the hatch, the Ascenda Minivator will stop, and will only be able to move downwards (to the ground floor) until the object or person is removed from the hatch. Similarly, if the Ascenda is going downward and the lower safety pan comes into contact with a person or object, the elevator will automatically stop and will only be able to move upwards until the obstruction is cleared.

Q: What about Fixing Points?

We fix the Ascenda Minivator in three points: on the ground, on the slab or floor beams , and one at the top. You can always ask your Ascenda Certified Technician for more details as, even in tough situations, we have flexible solutions such as extending guiderails.

Q: What are the Power Requirements?

An Ascenda runs on 1 phase power, meaning it can operate on any normal power source within the home.

Q: Is Ascenda Wheelchair Friendly?

The L and XL sizes are both wheelchair friendly. The L size is perfect for more compact wheelchairs, while the XL can fit almost any wheelchair thanks to its huge standing area of 850 x 1250 mm. But it doesn’t stop there - thanks to its handrail control, wheelchair users will find that moving up and down in an Ascenda is easy and intuitive as the buttons are extremely accessible.

Q: Can I use the Ascenda at night?

The Ascenda is designed for use 24 hours a day, 7 days a week. At night, it is illuminated inside the cabin by the spotlights in the mirror ceiling. Additionally, it features lights that run the full length of the shaft, illuminating the arrival area which both warns other house members of the elevator’s arrival, and provides lighting when exiting the elevator.

What Happens if Someone is Standing on the Hatch as the Ascenda is Coming Up? What about if someone is Below as it is coming down?

Ascenda Minivator Official2024-06-11T17:12:55+08:00

This is where all the Ascenda’s safety systems come into [...]

What Happens if Someone is Standing on the Hatch as the Ascenda is Coming Up? What about if someone is Below as it is coming down?Ascenda Minivator Official2024-06-11T17:12:55+08:00